89bad's commitment to safe and responsible gaming
89bad believes that an enjoyable gaming experience should always be safe and controlled. We place the highest importance on the mental and financial wellbeing of all our players.
What is responsible gaming and why does it matter?
Responsible gaming means using online games purely as a form of entertainment — not as a source of financial problems or mental stress. At 89bad, we provide a range of tools and services to protect every player.
When online gaming crosses the line from entertainment into addiction, it can have a serious impact on personal life, family, and financial wellbeing. That is why we encourage every player to stay aware of their gaming habits.
All registered players at 89bad can voluntarily use deposit limits, temporary breaks (time-outs), and self-exclusion features. These tools are designed to strengthen your own control.
Signs of problematic gaming
If you notice any of the following signs in yourself, you should seek help immediately:
- Feeling a strong urge to keep playing in order to recover lost money
- Hiding your gaming habits from family or friends
- Being unable to stop playing and going beyond your set budget
- Experiencing problems with work, studies, or relationships due to gaming
- Gaming to relieve stress, sadness, or anxiety
- Relying on gaming to cover everyday expenses
Safety tools available for you
At 89bad, we believe in giving every player complete control over their gaming experience.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and a waiting period applies before it can be increased.
Time-Out
If you want to give yourself a short break, you can set a temporary time-out from 24 hours to 6 weeks. During this time your account will be automatically locked.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can exclude yourself from 6 months up to permanently. Apply via live chat.
Gaming History Review
You can view your complete gaming and transaction history from your account dashboard. Regularly assess your own habits and make informed decisions.
24/7 Support
Our Bengali-speaking support team is always ready to help with any responsible gaming matter. Contact us via live chat — we will help without judgment.
Protection of Minors
89bad strictly verifies age for players 21 and above. Parents are requested to activate parental controls on family computers and mobile devices and to keep login details private.
How to set limits and safety tools?
Using safety tools on our platform is very straightforward. Follow the steps below or get help directly via live chat.
- 1 Log in to your 89bad account and go to the "Account Settings" menu.
- 2 Select the "Responsible Gaming" tab — all safety tools are available here in one place.
- 3 Under the deposit limit option, enter your preferred daily/weekly/monthly limit and save it.
- 4 If you need a time-out, choose your preferred duration (24 hours to 6 weeks) — it will activate immediately.
- 5 For a long-term break or self-exclusion, contact us via live chat at [email protected].
Gaming policies and restrictions
| Tool | Effective time | Reactivation |
|---|---|---|
| Deposit Limit (decrease) | Immediate | 7-day wait to increase |
| Time-Out (temporary break) | Immediate | Automatically ends after the set period |
| Self-Exclusion (6 months) | Immediate | Review available at end of period |
| Permanent Self-Exclusion | Immediate | No option to reverse |
| Account fully closed | Within 24 hours | Not possible |
* Access to promotional bonuses may be limited while any safety tool is active. We place player safety above all benefits.
Best practices for responsible gaming
Responsible gaming is not just about setting limits — it is a way of enjoying gaming with a healthy mindset. These habits will always keep you on the right track.
Decide how much you are willing to spend before you start playing and never go beyond that budget.
Set a time limit for each gaming session and always take a break when the time is up.
Do not think of gaming as a source of income. Treat every loss as an acceptable entertainment cost.
Avoid gaming when you are stressed, sad, or angry. Emotion-driven decisions are often harmful.
Being able to stop even after a big win is one of the hallmarks of responsible gaming.
Take regular breaks during long sessions. Spend time with family and friends.
Need help? We are here.
If you or someone you know is struggling with a gaming problem, do not try to face it alone. The 89bad support team is always by your side — without judgment and in complete confidence.
Contact our responsible gaming team:
- Send a direct message via live chat — 24 hours a day, 7 days a week
- Write to us by email: [email protected]
- Set self-exclusion or limits from Account Settings
Our responsible gaming specialists speak Bengali and keep your concerns completely confidential.
Age verification policy
89bad provides services to players aged 21 and above only. National ID or proof of age is verified at registration and before withdrawal. In cases of doubt, the account is suspended immediately.
Responsible Gaming FAQ
Enjoy 89bad's games responsibly 89bad
Enjoy cricket, slots, and live casino on a safe platform — always on your own terms.
More information and support
To learn more about responsible gaming or for any assistance, visit our FAQ page or contact our 24/7 live chat support directly.