Help Center
Frequently Asked Questions
Answers to all your questions about 89bad
From opening an account to withdrawing money via bKash — find clear and simple answers to the most common questions Bangladeshi players ask, all in one place.
Welcome to 89bad. This FAQ page is made for Bangladeshi players who are opening an account for the first time or who are already playing regularly. Below you will find questions and answers arranged in five sections — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you do not find the answer you are looking for, contact our 24/7 live chat.
Section 01
Account and Registration
To open an account at 89bad you need an active mobile number, a valid email address, and you must be at least 21 years old. The registration process is fully online and can be completed in just a few minutes. Registering with accurate information ensures no issues with withdrawals or promotions in the future.
No. Only one account is allowed per person. Attempting to open multiple accounts using the same mobile number, email, or payment method may result in all accounts being suspended and any deposited funds being forfeited. Register correctly the first time.
Go to the 89bad Login page and log in with your registered mobile number or email and password. If you forget your password, use the "Forgot Password" option. For security, it is recommended to log out after each session, especially on shared devices.
Yes, account verification may be required before withdrawals. This is usually completed by submitting a copy of your National ID (NID) or passport. The verification process is an important part of 89bad's security system and ensures the protection of all players.
Click the "Forgot Password" link on the login page. A verification code will be sent to your registered email or phone number. Enter the code and set a new password. Using uppercase letters, numbers, and special characters in your password keeps your account more secure.
Section 02
Deposits and Withdrawals
Deposits from bKash are generally instant — meaning the funds appear in your 89bad account within a few minutes. Deposits via Nagad, Rocket, and Upay are processed just as quickly. If there is any delay, contact live chat.
The minimum deposit at 89bad is ৳300 and the minimum withdrawal is ৳500. These limits are the same for all methods — bKash, Nagad, Rocket, and Upay. These limits are set to make transactions easy even for smaller amounts.
89bad generally completes withdrawals within 1 hour — which is notably faster than other platforms in Bangladesh. When account verification is complete and the balance is sufficient, withdrawal requests are approved quickly.
89bad itself does not deduct any extra charges. However, bKash, Nagad, or Rocket may have their own transaction fees, which are set by those respective payment services. Check your payment app's terms and conditions before depositing or withdrawing.
Yes, withdrawals directly to Nagad are supported. Nagad is supported for both deposits and withdrawals. Add your Nagad number in your account settings and submit a withdrawal request. Withdrawals via Rocket and Upay are also available in the same way.
Section 03
Games and Rules
To bet on BPL matches, you need a minimum of ৳300 in your account. Go to the Cricket section and select an upcoming match. You can place bets on various markets including match winner, toss, and top batsman. There may be an option to change your bet up until the match starts and even during live play.
89bad offers slot games from popular providers including PG Soft, Pragmatic Play, and JILI. Many popular titles are available including Fortune Tiger, Gates of Olympus, Fortune Gems, and Sweet Bonanza. Visit the Slots page to see the full list and try them in free demo mode.
Yes, all live casino games at 89bad are fully supported in mobile browsers. They work smoothly on both Android and iOS devices. No separate app download is needed — just open 89bad.cam in your mobile browser and log in.
RTP (Return to Player) is a game's long-term return rate — for example, a 96% RTP means an average expected return of ৳96 for every ৳100 bet. It is a statistical average, not a guarantee for any specific session. Each game's information is available on the relevant game provider's page.
Aviator is a crash-style game by Spribe where a multiplier increases as a plane climbs. If you cash out before the plane crashes, you win that multiplier amount. Cashing out at the right moment is the key to the strategy. It is a fast-paced and exciting game format.
Section 04
Bonuses and Promotions
Open a new account at 89bad and get a 200% welcome bonus on your first deposit, up to ৳10,000. This means if you deposit ৳1,000, you can start playing with a total of ৳3,000. The bonus is added to your account automatically — no separate code is needed.
The wagering requirement for the welcome bonus is 10x. This means you can withdraw only after wagering ten times the bonus amount. For example, if you receive a ৳2,000 bonus, you need to place a total of ৳20,000 in bets before it becomes withdrawable. This is quite reasonable compared to industry standards.
89bad's VIP program has three tiers — Bronze, Silver, and Gold. You can move up through the tiers gradually through regular play and betting activity. Bronze members receive up to 0.3% weekly cashback, Silver members up to 0.5%, and Gold members up to 0.8%.
Weekly cashback for VIP members is generally credited to the account on a set day each week. The cashback amount depends on the total net loss for that week and on the VIP tier. This bonus can be withdrawn directly or used for further betting.
Yes, 89bad offers special promotions during various festive seasons such as Eid ul-Fitr, Eid ul-Adha, and the BPL/IPL season. These offers may include deposit match bonuses, free spins, or additional cashback. Check the promotions page regularly for the latest offers.
Section 05
Security and Responsible Gaming
Yes. 89bad uses SSL encryption to keep all data secure. Your personal information and financial transactions are sent through encrypted channels. Your information is not sold or shared with third parties. Read our privacy policy for more details.
89bad is for those aged 21 or older only. Age is verified at the time of registration and accounts of underage users are closed immediately. A request to parents — keep your own accounts and devices secure.
Yes. 89bad places the highest importance on responsible gaming. You can request a voluntary temporary break (self-exclusion) or permanent account closure at any time via live chat or by emailing [email protected]. This will be handled respectfully without any questions.
If you feel that gaming is getting out of your control, contact our support team immediately. We will help you set deposit limits, take a cooling-off period, or take a complete break. Read our responsible gaming page for more details.
89bad uses software only from reputable and independently tested game providers. These games run on RNG (Random Number Generator) technology, which makes results completely random and unpredictable. There is no way for the platform to interfere with any outcome.
89bad's support team is available in Bengali 24 hours a day, 7 days a week. Click the live chat button on the website for instant help, or send an email to [email protected]. Phone or WhatsApp support is not currently available — live chat is the fastest channel.
Still have questions?
Our Bengali-speaking support team is by your side day and night. Contact us via live chat or log in to 89bad directly and start playing.
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Other Support Options
Live Chat Support
Use our 24/7 live chat for the fastest resolution. Chat in Bengali and get an instant response.
Email Support
For detailed issues, write to [email protected]. We will respond as quickly as possible.
Terms and Conditions
To learn the detailed terms related to bonuses, withdrawals, and accounts, visit our Terms and Conditions page.